Your Team Library is a system for communication. The primary job of the CEO is to communicate. Not just the goals of the business, but also how the organization is to work.
The most effective, and efficient, way to do this is with a "Team Library" that contains books, audios, and links to online resources that are usually created by outside experts on the most important aspects of the company's culture and operations.
Some of these volumes are to be consumed by everyone in the organization. Others are for just the members of a particular department, such as Sales or Customer Service. It should be determined by each business those volumes that are to be consumed prior to employment, and after, and even how many times per year these resources are to be reviewed. Repetition is important.
The purpose is to have everyone in the organization be crystal clear when it comes to the basic philosophies of the company, the corporate culture, the goals, and what is required for continued participation in the adventure.
Below is an example of a typical Team Library. Yours will be different. Let us know of your success with these resources, and others that you like.
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